FAQ

Q: What is the best way to use your candles?

A: Our Products are ready to use out of the box, however, candles should always be set on a fireproof, flat surface, with wicks trimmed before each use and snuffed out after use to enjoy longevity.

PRO TIP: To trim wicks by hand, before each use, with a completely cool wick, pinch the burnt end of the wick and break off, disposing of the burnt end. This will help preserve the longevity of your candle.

 

Q:How long will it take to receive my order?

A: At ODC we pour, pack, label, and handcraft each item we send out. It is our goal to have our products in your hands as quick as possible, but you should expect 3-7 business days for orders to process and ship.* We ship using usps priority.

*Pre-orders: Usually takes 2 weeks to start shipping our presale offerings. Please see individual listing for approximate ship date, or email with your question.

**Sale orders ship after the sale has ended

 

Q: What if the candle I want is out of stock?

A: We do our best to keep favorite items stocked and offer a large number of new offerings as they release. This being said, our items do sell out. If you see something you like, it might not be available on your next visit. Some items will return periodically and some will not.

 

Q: Do you have hours of operation?

A: Our hours of operation are 9-5 est, Monday through Friday.

 

Q: I don’t have a shop near me that sells your products. How can I buy?

A: We love when customers get to visit one of our stockists and experience buying our candles in person, however, if you do not have a shop nearby that carriers ODC products, you can shop directly from our website and have our products shipped directly to you.*

 

Q: Do you offer anything besides candles?

A: Our candlelight is our flagship product, but we also offer ritual mist spray, wax melts (to be used with a heater), Ritual bath soaks, Divination readings*, Custom bind runes, and other periodical offerings. We want to create a space with something for everyone.

*Divination readings are sent through email provided at time of purchase

 

Q:How do I join The Society of 999?

A: The Society of 999 is our affiliate program that is so much more than a typical affiliate program. We want to create a close knit group of individuals from all walks of life that are rewarded for being part of the ODC family. This means discounts, rewards, and special offerings. To apply to The Society of 999, click this link.

 

Q: How do I plant a tree with my order?

A: Through of Yggdrasil Project we plant trees in forests around the world from every order placed with our partners, One Tree Planted. You as the customer get to participate by simply placing an order and we will take care of the rest!

 

Q: I have a store and want to stock your product. What's the first step?

A: Our wholesale products are available to brick and mortar shops to be stocked and sold. Send a message through the contact us page and we will be happy to start the conversation with you about carrying Odin's Daughter Co. in your store!

 

Purchase:

Odin’s Daughter Co. candles are available for online purchasing through our shop, and our exclusive stockist boutiques around the nation. Please, follow us on Instagram for lastest updates, + events @odinsdaughterco